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Center for Aggression Management
Training and Systems that Prevent Violence
The Center for Aggression Management offers training for 5 levels of individuals that play roles in the
Critical Aggression Prevention System we call CAPS. The titles and roles are described below.
Our basic program aniticpates the particpation of Aggression First Observers and Aggression Managers.
We highly recommend that individuals that approach, interact with, and respond to aggressors be trained
at least to the level of Senior Aggression Manager.
CAPS Training Levels
Aggression First Observer
Aggression Manager
Senior Aggression Manager
Certified Trainer
Master Aggression Manager
For our existing customers, the Senior Aggression Manager receives training and fulfills the role most
comparable to that formerly referred to as the "qualified responder."
Observes and reports aggressive behavior using objective
and consistent terminology.
Records and verifies reports of aggressive behavior,
determines appropriate intervention strategies, and tracks
intervention activities/compliance.
Possesses more advanced aggression management
knowledge and additional demonstrated skills for
responding to aggressive behavior. Capable of training
aggression first observers.
Capable of training aggression managers.
Capable of training senior aggression managers and
certified trainers.
Roles
Titles
The knowledge and skills developed as one progresses through the above 5 levels is cumulative. For instance, the Senior Aggression
Manager has completed the training needed to master the skills noted above for the Aggression First Observer and the Aggression
Manager.
Please go to CAPS Training Overview for description of the knowledge and skills that will be mastered during training for each of the
above roles.