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Center for Aggression Management
Training and Systems that Prevent Violence
The Center for Aggression Management offers training for 5 levels of individuals that play roles in the Critical Aggression Prevention System we call CAPS. The titles and roles are described below.

Our basic program aniticpates the particpation of Aggression First Observers and Aggression Managers.

We highly recommend that individuals that approach, interact with, and respond to aggressors be trained at least to the level of Senior Aggression Manager.
CAPS Training Levels
Aggression First Observer




Aggression Manager




Senior Aggression Manager




Certified Trainer



Master Aggression Manager
For our existing customers, the Senior Aggression Manager receives training and fulfills the role most comparable to that formerly referred to as the "qualified responder."
Observes and reports aggressive behavior using objective and consistent terminology.



Records and verifies reports of aggressive behavior, determines appropriate intervention strategies, and tracks intervention activities/compliance.


Possesses more advanced aggression management knowledge and additional demonstrated skills for responding to aggressive behavior. Capable of training aggression first observers.



Capable of training aggression managers.



Capable of training senior aggression managers and certified trainers.
Roles
Titles
The knowledge and skills developed as one progresses through the above 5 levels is cumulative. For instance, the Senior Aggression Manager has completed the training needed to master the skills noted above for the Aggression First Observer and the Aggression Manager.

Please go to
CAPS Training Overview for description of the knowledge and skills that will be mastered during training for each of the above roles.